dash-b · Contact

Say something.

A form that reaches the people who build this, and an address that reaches the same people. Neither one is a ticket queue, and nobody is going to ask you to rate the interaction.

Send it from here

One message, straight to the desk

This goes into the same place a bug report from inside the designer goes, which is a list a person reads rather than an inbox rule. Write in whatever language you are comfortable in.

So somebody can answer. It is stored with the message and used for nothing else.

If something is broken, the address of the page and what you expected instead are the two things that help most.

What to expect

An answer from a person

Bugs

Send the board

A design is a file. Export the one that misbehaves and attach it to a reply, and the problem arrives with everything needed to reproduce it.

Features

Say what you were trying to do

The request that gets built is the one that describes the job, not the control. What the dashboard needed to show is more useful than which button was missing.

Accounts and billing

Same address

Plans, seats, invoices, cancellations. Nothing about billing is hidden behind a different channel.

Before you write

Some of it is already written down

Not a deflection — these are simply faster than waiting for a reply.